oniranthi.gr is the online store for displaying and selling products via the Internet, based in Rethymnon. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of FRYSOULAKI ELENI, located at oniranthi.gr
Make sure you agree with the following terms and conditions because your further use and browsing of the above website oniranthi.gr implies your express and unconditional consent and agreement with them.
Terms
oniranthi.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. oniranthi.gr undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.
Limitation of Liability
oniranthi.gr cannot provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their unavailability.
oniranthi.gr is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website.
The online store oniranthi.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, oniranthi.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.
Intellectual property rights
The website oniranthi.gr is the official website of FRYSOULAKIS ELENI company. All the content of the website, which is posted, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of the company and are protected according to the relevant provisions of Greek law, European law and international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of our company or any other legal owner of the above copyrights.
The names, images, logos and distinctive features that represent oniranthi.gr and/or third parties contracted with them as well as their products or services, are exclusive marks and distinctive features of FRYSOULAKI ELENI company and/or oniranthi.gr or and the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure on the oniranthi.gr website should in no way be taken as a transfer or assignment of a license or right to use them.
User Obligations
The users of the oniranthi.gr website agree that they will not use them and our company’s online store to send, publish, send by e-mail or transmit in other ways any Content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, libelous, is a violation of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to the law or contractual or administrative relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes, a files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.
Products’ market
oniranthi.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary product features cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of purchases, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to order it, please contact +2831030760 or via the website’s e-mail form.
When placing your order you will receive an automated e-mail which will state the details of your order.
In case your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.
Cancellation Policy – Returns – Cancellations
Return products
You have the right to return the products you have purchased and request their replacement a) in all cases in which products other than or substantially different from the ones you ordered were delivered to you through the proven fault of the ONIRANTHI company. For any question contact +2831030760.
Returns to PLANTS in cases where no mistake has been made by the ONIRANTHI company, are not accepted.
Product wear and tear
It is suggested to the customers of the online store that when they receive products in packages and they have suffered damage, cracks or total destruction then they should contact the courier company within 24 hours from the time of receipt. To be compensated for any damage, the products must not be removed from the package and delivered exactly as received to the courier company within 24 hours.
Order cancellation
The order can be canceled in the following cases:
Before the order is completed, during the online ordering process you can “back” and remove the product quantities from your cart by clicking on the “remove” button.
If the online order has been completed but the product has not yet been shipped, you can call +302831030760 during store hours and one of our associates will take care of canceling your order. The cancellation does not occur unless a relevant confirmation is sent by the COMPANY via electronic mail to the customer.
If the online order has been completed and shipped it cannot be cancelled.
After receiving the product, call us at +302831030760 explaining the reason you wish to cancel the order. One of our associates will serve you immediately and inform you about all your options.
If your order has been completed online and you wish to cancel it, then contact +302831030760 to provide your order details within one day of the order date.
Payment methods
Cash on delivery: 1,50€ – Payment upon delivery of the order by the courier in cash
Shipping methods
The products are sent with the company ELTA Courier.
For packages up to 4 kg the charge is 4,00€ and 1,00€ extra for each kg.
Attention: Shipping charges apply to shipments within Greece.
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